Privacy Policy

Contact Information
Oosterschelde 133, 2134 WL Hoofddorp, Netherlands
Phone: +31 6 26260633

Personal Data We Process
Fortrisk processes your personal data when you use our services or provide information directly. The data we collect includes:

Full name
Address
Phone number
Email address
Data on your activity on our website
Browser and device type

Special or Sensitive Personal Data
Our website does not intend to collect data from visitors under 16 unless they have parental consent. However, we cannot verify a visitor’s age. We recommend that parents monitor their children's online activity. If you believe we have collected personal data from a minor without consent, please contact us at contact@fortrisk.nl, and we will delete the data.

Purpose and Legal Basis for Processing
Fortrisk processes your personal data for the following purposes:

Sending newsletters or promotional materials
Contacting you via phone or email to perform our services
Analyzing your browsing behavior to tailor our services to your needs

Automated Decision-Making
We may use automated systems to make decisions with significant consequences, such as eligibility assessments. These decisions are made using software (Mono) without human intervention.

Data Retention
We do not retain personal data longer than necessary for the stated purposes. Specific retention periods are available upon request.

Sharing Personal Data with Third Parties
Fortrisk does not sell your data. We share data only when necessary for service delivery or legal compliance. We sign data processing agreements with third-party processors to ensure equivalent data protection standards.

Cookies and Similar Technologies
We use functional, analytical, and tracking cookies. These help optimize website performance and personalize content and ads. Upon your first visit, we asked for your consent to use these cookies. You can disable cookies via your browser settings.

Example cookie used:

Cookie: Google Analytics
Purpose: Measures website usage
Retention: 2 years
More info: veiliginternetten.nl

Access, Modify or Delete Your Data
You have the right to access, correct, delete, or transfer your personal data. You can also withdraw consent or object to processing. Requests should be sent to contact@fortrisk.nl, with a copy of your ID (please black out your photo, MRZ, ID number, and BSN). We will respond within four weeks.

Complaints can be submitted to the Dutch Data Protection Authority: autoriteitpersoonsgegevens.nl

Data Security
We take appropriate measures to protect your data against misuse, loss, or unauthorized access. If you suspect misuse, contact us immediately at contact@fortrisk.nl.

General Terms and Conditions

1. General
1.1 These terms apply to all offers and agreements with Fortrisk B.V., based at Oosterschelde 133, 2134 WL Hoofddorp, providing IT consultancy in ISO/NEN certification, risk management, information security, and Business Continuity.
1.2 All agreements are ongoing unless otherwise agreed in writing.
1.3 Deviations are valid only if explicitly confirmed in writing.

2. Services
2.1 Fortrisk provides IT consultancy in risk management, information security, and data management.
2.2 Quotes are non-binding unless stated otherwise. Agreements are valid after written acceptance.
2.3 Fortrisk holds professional and business liability insurance.

3. Client Responsibilities
3.1 The client must provide all necessary cooperation for timely and correct service delivery.
3.2 The client ensures the accuracy of all information provided.
3.3 Delays caused by the client may result in additional charges.

4. Fees and Payment
4.1 Prices exclude VAT and government levies unless otherwise agreed.
4.2 Payment is due within 30 days of the invoice date.
4.3 Late payment results in default and legal interest charges.
4.4 Legal and collection fees are charged to the client.

5. Termination and Cancellation
5.1 The client may terminate the agreement with one month’s notice.
5.2 Fortrisk may terminate the agreement at any time with one month's notice in case of force majeure or unworkable conditions.

6. Liability
6.1 Fortrisk is only liable for direct damage caused by intent or gross negligence.
6.2 We are not liable for indirect damages such as lost profits.
6.3 Liability is limited to the insurance payout or the invoiced project amount.
6.4 Fortrisk is insured for professional and business liability.

7. Force Majeure
7.1 In the event of force majeure (e.g., power outages, internet disruptions, strikes, government actions, pandemics), services may be suspended without liability.

8. Intellectual Property
8.1 All intellectual property rights remain with Fortrisk unless agreed otherwise.
8.2 Clients are granted a limited use license and may not reproduce or disclose the results without permission.

9. Applicable Law and Disputes
9.1 All agreements are governed by Dutch law.
9.2 Disputes will be settled by the competent court in Fortrisk’s district.